Our company's DNA starts with leadership


Kinnser Software leads the industry in innovative, Web-based home health software and world-class customer support.  Management, software development, and technical support are headquartered in Austin, TX.

Christopher Hester

President & Founder

Christopher Hester founded Kinnser Software in 2003, when he began developing a Web-based software for home health agencies. Mr. Hester maintains a central role in the continuing development of Kinnser's product line and working with agencies and industry consultants to improve the quality of technology available to home health providers. Mr. Hester brings to Kinnser more than a decade of experience in information technology primarily focused in healthcare applications.

Brian Thomson

Chief Financial Officer

Brian Thomson provides leadership to Kinnser Software regarding finance, accounting, human resources and customer support/training. Prior to joining Kinnser, Mr. Thomson worked ten years for Rackspace in a variety of roles, including Finance Director-International, Managing Director-International, VP-Corporate Development, and finally US Chief Financial Officer. He has an MBA from the McCombs School of Business at The University of Texas at Austin. He earned his Bachelors in Business Administration from Baylor University.

Shirley Fritsch photo

Shirley Fritsch

Associate Vice President of Client Services

Shirley Fritsch leads Kinnser’s Support and Training teams, bringing over 20 years experience in customer service and technical support leadership. Her success and personal emphasis on productive customer interaction is reflected in the support and training services that Kinnser provides our customers – from thorough in-person and online training programs to superior telephone and e-mail support. Ms. Fritsch holds a BBA from Texas A&M University.

Scott Hester

Vice President of Sales

Scott Hester leads Kinnser’s national sales organization, including inside sales, account managers, sales managers, and regional account executives across the United States. After a decade in a sales management role developing corporate partnerships for some of the largest entertainment venues in the country, Hester joined Kinnser in 2007 to lay the foundation for a sales infrastructure and team that would drive revenue, profit and meet customer needs. His insights and leadership have empowered Kinnser to become the market leader in home health software and to be recognized as one of America's fastest growing companies by Inc. Magazine for four years. He has a degree in Sports Management from the University of Houston.

George D. Santillan

Vice President of Engineering

George Santillan's responsibilities at Kinnser include the software engineering, testing and production operations of the Kinnser.net system. George brings more than 20 years of software engineering experience. Prior to Kinnser, Mr. Santillan was VP of Product Development at Trintech in Dallas, Texas and has held software development leadership positions with CSC and Ernst & Young. Mr. Santillan received his BS in Petroleum Engineering from the University of Oklahoma.